CLARITY

Knowledge Architecture Document
Session 4 Deliverable  ·  AI-Accelerated Entrepreneurship Practicum  ·  Owen School of Management  ·  Spring 2026

Venture Overview

Problem
Health system complexity + learned helplessness at the moment of first independent enrollment
User
Young adults entering the workforce — first job, first time picking their own health insurance
Entry Point
Open enrollment window at first employer — 2-3 weeks, no extensions, highest confusion moment
Product
App-first health navigation companion + on-demand human consultant for high-stakes moments
Business Model
B2B2C — employer pays, employee trusts. Structurally independent from employer data access
Moat
Structural privacy + independence. Individual health data never touches employer systems

"It gives me clarity over my own health."

Knowledge Graph Design

Clarity's intelligence is built on a 100-triple knowledge graph organized into 5 domain clusters plus cross-cluster reasoning chains. The graph enables personalized, contextual guidance — not generic health information.

👤
User
Triples 1–5
📋
Insurance
Triples 6–25
🏥
Care System
Triples 26–45
💊
Health Events
Triples 46–65
💰
Financial
Triples 66–85
🔗
Cross-Cluster
Triples 86–100

User Cluster

👤
User — The Core of Everything
Triples 1–5

Every entity in the graph exists in relation to the user. Insurance plans only matter relative to a specific user's age, health status, income, and risk profile. This cluster defines who Clarity serves.

#Entity ARelationshipEntity B
1UserHASInsurance Plan
2UserEARNSIncome Bracket
3UserLIVES_INLocation
4UserHAS_CONDITIONHealth Status
5UserCAN_AFFORDMonthly Premium

Insurance Plans Cluster

📋
Insurance — The Entry Point Moment
Triples 6–25

This cluster maps the full complexity of insurance plan selection — the exact moment Clarity enters a user's life. HMO vs PPO vs HDHP, cost structures, networks, and employer context are all modeled here.

#Entity ARelationshipEntity B
6Insurance PlanHAS_TYPEHMO
7Insurance PlanHAS_TYPEPPO
8Insurance PlanHAS_TYPEHDHP
9Insurance PlanHAS_COSTMonthly Premium
10Insurance PlanHAS_COSTDeductible
11Insurance PlanHAS_COSTCopay
12Insurance PlanHAS_COSTCoinsurance
13Insurance PlanHAS_LIMITOut-of-Pocket Maximum
14Insurance PlanINCLUDESIn-Network Providers
15Insurance PlanEXCLUDESOut-of-Network Providers
16Insurance PlanREQUIRESPrimary Care Physician
17Insurance PlanCOVERSPreventative Care
18Insurance PlanCOVERSMental Health
19Insurance PlanCOVERSPrescriptions
20Insurance PlanCOVERSEmergency Care
21EmployerCONTRIBUTES_TOMonthly Premium
22EmployerSETSEnrollment Window
23EmployerDEFINESWaiting Period
24HDHPPAIRS_WITHHSA Account
25UserSELECTSInsurance Plan

Care System Cluster

🏥
Care System — Navigation Before Crisis
Triples 26–45

After enrollment comes navigation. This cluster maps provider types, visit types, network status, and cost-at-point-of-care — enabling Clarity to guide users before they make expensive mistakes.

#Entity ARelationshipEntity B
26Care SystemHAS_PROVIDERPrimary Care Physician
27Care SystemHAS_PROVIDERSpecialist
28Care SystemHAS_PROVIDERUrgent Care
29Care SystemHAS_PROVIDEREmergency Room
30Care SystemHAS_PROVIDERTelehealth
31Primary Care PhysicianSERVES_ASFirst Point of Contact
32SpecialistREQUIRESReferral (HMO)
33Urgent CareCOSTS_LESS_THANEmergency Room
34TelehealthIS_COVERED_BYMost Modern Plans
35Visit TypeHAS_CATEGORYPreventative
36Visit TypeHAS_CATEGORYAcute
37Preventative VisitIS_FREE_UNDERACA Guidelines
38Acute VisitTRIGGERSCopay
39Emergency Room VisitTRIGGERSDeductible
40ProviderHAS_STATUSIn-Network
41ProviderHAS_STATUSOut-of-Network
42In-Network ProviderCOSTS_LESS_THANOut-of-Network Provider
43HMO PlanREQUIRESReferral for Specialist
44PPO PlanALLOWSDirect Specialist Access
45UserSHOULD_VERIFYNetwork Status Before Visit

Health Events Cluster

💊
Health Events — Anticipate, Don't Just React
Triples 46–65

Clarity doesn't wait for crisis. This cluster maps preventative events, acute events, life stage triggers, and data events — enabling proactive intervention at the right moment.

#Entity ARelationshipEntity B
46Health EventHAS_TYPEPreventative
47Health EventHAS_TYPEAcute
48Health EventHAS_TYPEChronic
49Preventative EventPREVENTSAcute Crisis
50Annual PhysicalIS_COVERED_ATZero Cost (ACA)
51Blood PanelDETECTSEarly Risk Indicators
52Early Risk IndicatorTRIGGERSPreventative Action
53Preventative ActionCOSTS_LESS_THANCrisis Treatment
54Acute EventTRIGGERSUnplanned Spending
55Mental Health EpisodeIS_COVERED_BYModern Insurance Plans
56Chronic ConditionREQUIRESOngoing Care Plan
57Chronic ConditionINCREASESAnnual Healthcare Cost
58Life Stage TriggerREQUIRESInsurance Re-evaluation
59New JobIS_ALife Stage Trigger
60Aging Out of Parent PlanIS_ALife Stage Trigger
61Moving to New CityAFFECTSProvider Network Access
62EOB ReceivedREQUIRESPlain Language Translation
63Lab ResultREQUIRESContextual Explanation
64Enrollment WindowHAS_DURATION2–3 Weeks
65UserEXPERIENCESLife Stage Trigger
Preventative Chain — The Core Loop
Preventative Event → PREVENTS Acute Crisis
Acute Crisis → TRIGGERS Unplanned Spending
Unplanned Spending → CAUSES Financial Stress
Financial Stress → REDUCES Health Seeking Behavior
Reduced Health Seeking → WORSENS Chronic Risk

∴ Preventative Event → BREAKS the negative spiral

Financial Cluster

💰
Financial — Radical Transparency Wins Trust
Triples 66–85

The financial layer is where the system most deliberately confuses people. Bills designed to obscure. EOBs that look like bills but aren't. Clarity's job here is radical transparency — translating every financial document into plain language.

#Entity ARelationshipEntity B
66Financial DocumentHAS_TYPEEOB
67Financial DocumentHAS_TYPEMedical Bill
68EOBIS_NOTMedical Bill
69EOBSHOWSWhat Insurance Paid
70Medical BillSHOWSPatient Responsibility
71Itemized BillCONTAINSCPT Codes
72CPT CodeREQUIRESPlain Language Translation
73Surprise BillVIOLATESNo Surprises Act (2022)
74Patient ResponsibilityEQUALSBill Minus Insurance Payment
75UserHAS_RIGHTRequest Itemized Bill
76HospitalOFFERSFinancial Assistance Program
77Financial AssistanceIS_UNKNOWN_TOMost Patients
78HSAREQUIRESHDHP Enrollment
79HSAPROVIDESTriple Tax Advantage
80FSAHAS_RULEUse It or Lose It
81Medical DebtCAN_AFFECTCredit Score
82Payment PlanIS_AVAILABLE_ATMost Hospitals
83Payment PlanIS_UNKNOWN_TOMost Patients
84UserSHOULD_NEGOTIATEMedical Bill
85ClarityTRANSLATESFinancial Document → Plain Language

Cross-Cluster Triples — The Reasoning Engine

🔗
Cross-Cluster — Where Clarity Becomes Intelligent
Triples 86–100

These 15 triples are what transform Clarity from an information tool into a personalized reasoning engine. Each triple connects two or more clusters — producing insights no single cluster can generate alone.

#Entity ARelationshipEntity B
86User (healthy, low income)SHOULD_SELECTHDHP + HSA
87User (chronic condition)SHOULD_SELECTPPO
88User (new city)MUST_REVERIFYIn-Network Providers
89Life Stage TriggerINITIATESFull Plan Re-evaluation
90Preventative VisitREDUCESLong-Term Financial Risk
91Unmet DeductibleAFFECTSCost of Acute Visit
92HSA BalanceOFFSETSOut-of-Pocket Cost
93Out-of-Network VisitGENERATESSurprise Bill Risk
94Surprise BillTRIGGERSNo Surprises Act Protection
95Mental Health VisitIS_COVERED_EQUALLYPhysical Health Visit
96Annual PhysicalPREVENTSUndetected Chronic Condition
97Undetected Chronic ConditionINCREASESMedical Debt Risk
98EmployerFUNDSClarity Access
99ClarityBUILDSUser Health Literacy Over Time
100Health Literate UserCOSTS_LESS_THANUninformed User (to employer)
The Business Case — Triple 100 Unpacked
Employer pays for Clarity
→ Employee understands their plan
→ Employee uses preventative care
→ Employee avoids ER for non-emergencies
→ Employee catches chronic conditions early
→ Employer sees lower claims
→ Employer sees lower premiums
→ Clarity pays for itself
Plan Selection Chain — Triple 86 in Action
User (age 23) → HAS_CONDITION (healthy)
→ VISITS (doctor rarely)
→ CAN_AFFORD (low premium priority)
→ SHOULD_SELECT (HDHP)
→ PAIRS_WITH (HSA)
→ SAVES (tax-free dollars for future use)

What We Don't Know — Risk Analysis

The knowledge graph is only as reliable as its assumptions. These are the open questions that could change the architecture, the business model, or the product strategy.

#Risk / UnknownImpactMitigation
1Will young adults trust an employer-funded health app with their data?Core trust architecture assumptionStructural privacy design; legal firewall from employer
2Does the employer actually care about benefits utilization — or just cost?B2B2C sales motionUnit economics proof: lower claims = lower premiums
3Can AI reliably translate health/financial documents without error?Product reliability + liabilityHuman consultant layer for high-stakes moments
4How do we handle state-by-state insurance variation?Knowledge graph scalabilityLocation entity in User cluster; state-specific ontology layer
5What happens when Clarity's recommendation conflicts with the employer's cheapest plan?Structural independence testFiduciary-like contractual duty to user; explicit in contract language

The Venture in One Statement

Clarity is a health navigation companion for young adults entering the workforce —
entering their lives at open enrollment,
earning trust through radical transparency,
and building health system literacy for life.

Employer funded. Employee trusted. Structurally independent.